Frequently Asked Questions

Learn everything you want to know about Estabrook Inc. Snow Removal services in Tahoe Donner. If you have any questions don't hesitate to call us at 888.958.5509.

How do I know this new service will perform and where are you getting your operators?

Estabrook, Inc. will be clearing less driveways per tractor than typical, meaning more time to spend on your driveway. We will be using exclusively New Holland tractors with significantly more horsepower and will start the season with 10 tractors. This season, half the tractors will be filled with an Estabrook family member. The remaining tractors will be hand-picked operators that WILL care about their specific homeowners on their routes.

What time will my driveway be plowed?

The time snow is plowed is dependent on the time the snow falls. Typically shifts will be timed to have your driveway cleared as early AM as possible.

Will you clear my walkways and decks?

We do not offer any hand shoveling or hand snow blowing currently.

What happens if the town plows the street after my driveway has been plowed and I have a berm?

If time allows, we will clear the berms after the town has plowed the street. If we do not clear the berms that same day, we will do it the following morning.

I’ve already signed up and paid for a snow removal service, but I want to switch to Estabrook, Inc. what can I do?

Most snow removal companies will allow you to cancel your existing contract with a full refund prior to the season starting.

What will this service cost me?

We are not trying to undercut to earn business, our goal is to be reasonably priced while still satisfying the snow removal needs of TD. Your driveway will be priced based on its size.

When it’s snowing, how often will you clear my driveway?

We will clear your driveway once every 24 hours, and when 3 to 4 inches of snow has fallen.

Who is responsible for snow staking my driveway?

Your operator will be the one who stakes your driveway, so he can learn the snow storage areas before the season starts.

What if there are obstacles like cars in my driveway?

It is the homeowner's responsibility to keep the driveway as clear as possible. If there are obstacles, then the operator will plow within a safe distance of them. It will help if you can clear around any obstacles to improve visibility of them.

How close to my garage and steps will the operator get?

The operator will clear as close as they feel is safe to these areas.

What happens to my service if the tractor that plows my driveway breaks down?

We take every step to ensure the durability of our equipment. This being said, tractors will inevitably break down due to the number of moving parts on them. However, we have the backing of Ruppert, Inc who can assist in situations like these. Ruppert, Inc has their own fleet of New Holland tractors, so you can rest assured that your driveway will be plowed.

Will these higher horsepower/larger tractors cause more wear and tear on my driveway?

A common misconception is that heavier tractors cause more damage to driveways than smaller ones, but actually it is excessive tire spinning that causes the most damage to asphalt NOT larger equipment. New Holland Tractors have much larger tires which equates to less wear and tear.

Frequently Asked Questions

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